Are you in need of some extra help or do you know someone struggling this winter?
Here, you'll find local voluntary and community services and support available in Merton, along with holiday opening times, so you can find the help you need when you need it.
You can also visit Merton Council's Cost of Living page for further guidance and support.
Age UK Merton
OPENING TIMES:
23 Dec – 27 Dec: Closed
28 Dec – 30 Dec: Open, 9am - 4pm
31 Dec – 3 Jan: Closed
4 Jan onwards: Open as usual
DETAILS:
t: 020 8648 5792
e: info@ageukmerton.org.uk
Alzheimer’s Society - Merton Dementia Hub (CR4 4AD)
OPENING TIMES:
23 Dec – 27 Dec: Closed
28 Dec – 30 Dec: Open
31 Dec – 2 Jan: Closed
3 Jan onwards: Open as usual
DETAILS:
t: 020 8687 0922
e: Merton@alzheimers.org.uk
Carers Support Merton
OPENING TIMES:
24 Dec – 2 Jan: Closed
3 Jan onwards: Open as usual
DETAILS:
Carers Support Merton will put details on their website of other organisations who can support carers while they are closed over the holiday period.
t: 020 8646 7515
e: info@csmerton.org
w: csmerton.org
Citizens Advice Merton & Lambeth
OPENING TIMES:
23 Dec – 2 Jan: Closed
3 Jan onwards: Open as usual
DETAILS:
t: 0808 278 7831
w: caml.org.uk
Commonside Trust (New Horizon Centre CR4 1LT)
OPENING TIMES:
23 Dec – 27 Dec: Closed
28 Dec – 30 Dec: Partially open, 10am - 3pm
31 Dec – Jan 2: Closed
Jan 3 onwards: Open as usual
DETAILS:
Commonside Trust will be opening the New Horizon Centre from 28 - 30 December for a skeleton service. Please contact the team for further information.
t: 020 8764 9582
e: info@commonside.net
Dons Local Action Group
OPENING TIMES:
Available throughout the holiday period
DETAILS:
As usual, Dons Local Action Group will be available every day over the holiday period for emergency food parcels, including Christmas Day.
e: info@donslocalaction.org
t: 0203 301 4511
Friends in St Helier
OPENING TIMES:
19 Dec – 3 Jan: Closed
4 Jan onwards: Open as usual
DETAILS:
t: 0208 640 0829
e: fish.morden@gmail.com
Imagine Independence
OPENING TIMES:
24 Dec – 27 Dec Closed
28 Dec – 30 Dec: Open
31 Dec – 2 Jan: Closed
3 Jan onwards: Open as usual
DETAILS:
t: 0208 685 6192
e: mertonqueries@imagineindependence.org.uk
Merton's Community Fridge (Sustainable Merton)
OPENING TIMES:
26 Dec: Closed
28 Dec: Open 4pm - 6pm
29 Dec: Closed
4 Jan: Open 4:30pm - 6pm
5 Jan: Open 1:30pm - 3pm
9 Jan onwards: Open as usual
DETAILS:
Merton's Community Fridge at Morden Baptist Church (Crown Lane, SM4 5BL) will be open on 28 December at 4.30pm as many other foodbanks will be closed – there should be plenty of food to go around from FareShare and local shop donations.
e: communityfridge@sustainablemerton.org
t: 020 3417 0476 (please leave a voicemail)
Merton Community Hub
OPENING TIMES:
23 Dec – 27 Dec: Closed
28 Dec – 30 Dec: Open, 10am - 4pm
31 Dec – 2 Jan: Closed
3 Jan onwards: Open as usual
DETAILS:
Residents are advised to call MASCOT (020 8543 9750) if they require
urgent help on the days where the Merton Community Hub is closed – the
Dons will be available for emergency food parcels.
t: 0208 066 4086
e: help@mertoncommunityhub.org.uk
Merton Centre for Independent Living
OPENING TIMES:
23 Dec: Open 9am - 3pm
24 Dec – 2 Jan: Closed
3 Jan onwards: Open as usual
DETAILS:
t: 0203 397 3119
e: info@mertoncil.org.uk
Merton Community Transport
OPENING TIMES:
24 Dec – 2 Jan: Closed
3 Jan onwards: Open as usual
DETAILS:
t: 020 8648 1001
e: info@mct.uk.com
w: mct.uk.com
Merton Mencap
OPENING TIMES:
24 Dec – 27 Dec: Closed
28 Dec – 30 Dec: Open
31 Dec – 2 Jan: Closed
3 Jan onwards: Open as usual
t: 07929 670645
e: info.merton@mertonmencap.org.uk
Merton & Morden Guild
OPENING TIMES:
23 Dec: Open until 3pm
24 Dec – 2 Jan: Closed
3 Jan onwards: Open from 10am
DETAILS:
t: 07803080925 - Emergencies only
e: mandmguild@aol.com
MertonVision
OPENING TIMES:
23 Dec: Open, 9am – Midday
24 Dec – 2 Jan: Closed
3 Jan onwards: Open as usual
DETAILS:
t: 020 8540 5446
e: info@mertonvision.org.uk
Polish Family Association (PYZA)
OPENING TIMES:
19 Dec – 2 Jan: Advice service closed
21 Dec: Community Fridge open
22 Dec – 2 Jan: Ukrainian support closed
3 Jan onwards: Open as usual
DETAILS:
Polish Family Association will be running a Community Fridge at the New Horizon Centre, in association with Commonside Trust on 21 December. Emergency food parcels will also be available between 28-30 December at the New Horizon Centre.
The WhatsApp/Viber contact for Ukrainians will be available throughout the holiday period for emergencies only (e.g. housing/homelessness, and domestic violence).
t: 07917401064
e: info@polishfamily.org.uk
South West London Law Centres
OPENING TIMES:
23 Dec: Open 9am-3pm
24 Dec – 27 Dec: Closed
28 Dec-30 Dec: Croydon Open 10am-2pm
31 Dec – 2 Jan: Closed
3 Jan onwards: Open as usual
DETAILS:
t: 020 8767 2777
e: enquiries@swllc.org
w: swllc.org
Springfield Law Centre
OPENING TIMES:
24 Dec – 27 Dec: Closed
28 Dec – 29 Dec: Open, 9am-5pm
30 Dec – 2 Jan: Closed
3 Jan onwards: Open as usual
DETAILS:
Springfield Law Centre will be open as usual on 28 & 29 December, but
with limited staff availability.
t: 020 8767 6884
e: info@springfieldlawcentre.org.uk
Thinking Works
OPENING TIMES:
24 Dec – 26 Dec: Closed
27 Dec – 30 Dec: Open, 9am - 5pm
31 Dec – 3 Jan: Closed
4 Jan onwards: Open as usual
DETAILS:
Anyone needing a fuel voucher should get requests in by the Thursday before Thinking Works closes, to ensure they can be processed before the long weekends.
t: 0800 118 2327
e: enquiries@thinkingworks.co.uk
Wimbledon Foodbank (Trussell Trust)
OPENING TIMES:
23 Dec – 27 Dec: Closed
28 Dec: Pollards Hill Open, 12pm-1pm
29 Dec: Closed
30 Dec: Pollards Hill Open, 12pm-1pm
31 Dec – 2 Jan: Closed
3 Jan onwards: Open as usual
DETAILS:
The Pollards Hill Baptist Church foodbank will remain open throughout the holiday period, with foodbank sessions on Wednesday 28 and Friday 30 December.
All other Wimbledon Foodbank locations (including Merton Growbaby) will be closed from 23 December and will resume usual service on 3 January.
t: 020 8544 0126
e: wimbledonfoodbank@gmail.com
Wimbledon Guild
OPENING TIMES:
23 Dec – 27 Dec: Closed
28 Dec – 30 Dec: Closed (not open to public)
31 Dec – 2 Jan: Closed
3 Jan onwards: Open as usual
DETAILS:
t: 020 8946 0735
e: info@wimbledonguild.co.uk