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Where to find help during the holidays...

Updated: Dec 16, 2022



Are you in need of some extra help or do you know someone struggling this winter?


Here, you'll find local voluntary and community services and support available in Merton, along with holiday opening times, so you can find the help you need when you need it.


You can also visit Merton Council's Cost of Living page for further guidance and support.



Age UK Merton


OPENING TIMES:


23 Dec – 27 Dec: Closed

28 Dec – 30 Dec: Open, 9am - 4pm

31 Dec – 3 Jan: Closed

4 Jan onwards: Open as usual


DETAILS:


t: 020 8648 5792

e: info@ageukmerton.org.uk

w: ageuk.org.uk/merton


Alzheimer’s Society - Merton Dementia Hub (CR4 4AD)


OPENING TIMES:


23 Dec – 27 Dec: Closed

28 Dec – 30 Dec: Open

31 Dec – 2 Jan: Closed

3 Jan onwards: Open as usual


DETAILS:


t: 020 8687 0922

e: Merton@alzheimers.org.uk

w: alzheimers.org.uk/support-services/Merton...



Carers Support Merton


OPENING TIMES:


24 Dec – 2 Jan: Closed

3 Jan onwards: Open as usual


DETAILS:


Carers Support Merton will put details on their website of other organisations who can support carers while they are closed over the holiday period.


t: 020 8646 7515

e: info@csmerton.org

w: csmerton.org


Citizens Advice Merton & Lambeth


OPENING TIMES:


23 Dec – 2 Jan: Closed

3 Jan onwards: Open as usual


DETAILS:


t: 0808 278 7831

w: caml.org.uk


Commonside Trust (New Horizon Centre CR4 1LT)


OPENING TIMES:


23 Dec – 27 Dec: Closed

28 Dec – 30 Dec: Partially open, 10am - 3pm

31 Dec – Jan 2: Closed

Jan 3 onwards: Open as usual


DETAILS:


Commonside Trust will be opening the New Horizon Centre from 28 - 30 December for a skeleton service. Please contact the team for further information.


t: 020 8764 9582

e: info@commonside.net

w: commonside.net


Dons Local Action Group


OPENING TIMES:


Available throughout the holiday period


DETAILS:


As usual, Dons Local Action Group will be available every day over the holiday period for emergency food parcels, including Christmas Day.


e: info@donslocalaction.org

t: 0203 301 4511

w: donslocalaction.org


Friends in St Helier


OPENING TIMES:


19 Dec – 3 Jan: Closed

4 Jan onwards: Open as usual


DETAILS:


t: 0208 640 0829

e: fish.morden@gmail.com

w: friendsinsthelier.co.uk


Imagine Independence


OPENING TIMES:


24 Dec – 27 Dec Closed

28 Dec – 30 Dec: Open

31 Dec – 2 Jan: Closed

3 Jan onwards: Open as usual


DETAILS:


t: 0208 685 6192

e: mertonqueries@imagineindependence.org.uk

w: imagineindependence.org.uk


Merton's Community Fridge (Sustainable Merton)


OPENING TIMES:


26 Dec: Closed

28 Dec: Open 4pm - 6pm

29 Dec: Closed

4 Jan: Open 4:30pm - 6pm

5 Jan: Open 1:30pm - 3pm

9 Jan onwards: Open as usual


DETAILS:


Merton's Community Fridge at Morden Baptist Church (Crown Lane, SM4 5BL) will be open on 28 December at 4.30pm as many other foodbanks will be closed – there should be plenty of food to go around from FareShare and local shop donations.


e: communityfridge@sustainablemerton.org

t: 020 3417 0476 (please leave a voicemail)

w: sustainablemerton.org/communityfridge


Merton Community Hub


OPENING TIMES:


23 Dec – 27 Dec: Closed

28 Dec – 30 Dec: Open, 10am - 4pm

31 Dec – 2 Jan: Closed

3 Jan onwards: Open as usual


DETAILS:


Residents are advised to call MASCOT (020 8543 9750) if they require

urgent help on the days where the Merton Community Hub is closed – the

Dons will be available for emergency food parcels.


t: 0208 066 4086

e: help@mertoncommunityhub.org.uk

w: mertoncommunityhub.org.uk


Merton Centre for Independent Living


OPENING TIMES:


23 Dec: Open 9am - 3pm

24 Dec – 2 Jan: Closed

3 Jan onwards: Open as usual


DETAILS:


t: 0203 397 3119

e: info@mertoncil.org.uk

w: mertoncil.org.uk


Merton Community Transport


OPENING TIMES:


24 Dec – 2 Jan: Closed

3 Jan onwards: Open as usual


DETAILS:

t: 020 8648 1001

e: info@mct.uk.com

w: mct.uk.com


Merton Mencap


OPENING TIMES:


24 Dec – 27 Dec: Closed

28 Dec – 30 Dec: Open

31 Dec – 2 Jan: Closed

3 Jan onwards: Open as usual


t: 07929 670645

e: info.merton@mertonmencap.org.uk

w: mertonmencap.org.uk


Merton & Morden Guild


OPENING TIMES:


23 Dec: Open until 3pm

24 Dec – 2 Jan: Closed

3 Jan onwards: Open from 10am


DETAILS:


t: 07803080925 - Emergencies only

e: mandmguild@aol.com


MertonVision


OPENING TIMES:


23 Dec: Open, 9am – Midday

24 Dec – 2 Jan: Closed

3 Jan onwards: Open as usual


DETAILS:


t: 020 8540 5446

e: info@mertonvision.org.uk

w: mertonvision.org.uk


Polish Family Association (PYZA)


OPENING TIMES:


19 Dec – 2 Jan: Advice service closed

21 Dec: Community Fridge open

22 Dec – 2 Jan: Ukrainian support closed

3 Jan onwards: Open as usual


DETAILS:


Polish Family Association will be running a Community Fridge at the New Horizon Centre, in association with Commonside Trust on 21 December. Emergency food parcels will also be available between 28-30 December at the New Horizon Centre.


The WhatsApp/Viber contact for Ukrainians will be available throughout the holiday period for emergencies only (e.g. housing/homelessness, and domestic violence).


t: 07917401064

e: info@polishfamily.org.uk

w: polishfamily.org.uk


South West London Law Centres


OPENING TIMES:


23 Dec: Open 9am-3pm

24 Dec – 27 Dec: Closed

28 Dec-30 Dec: Croydon Open 10am-2pm

31 Dec – 2 Jan: Closed

3 Jan onwards: Open as usual


DETAILS:


t: 020 8767 2777

e: enquiries@swllc.org

w: swllc.org


Springfield Law Centre


OPENING TIMES:


24 Dec – 27 Dec: Closed

28 Dec – 29 Dec: Open, 9am-5pm

30 Dec – 2 Jan: Closed

3 Jan onwards: Open as usual


DETAILS:


Springfield Law Centre will be open as usual on 28 & 29 December, but

with limited staff availability.


t: 020 8767 6884

e: info@springfieldlawcentre.org.uk

w: springfieldlawcentre.org.uk


Thinking Works


OPENING TIMES:


24 Dec – 26 Dec: Closed

27 Dec – 30 Dec: Open, 9am - 5pm

31 Dec – 3 Jan: Closed

4 Jan onwards: Open as usual


DETAILS:


Anyone needing a fuel voucher should get requests in by the Thursday before Thinking Works closes, to ensure they can be processed before the long weekends.


t: 0800 118 2327

e: enquiries@thinkingworks.co.uk

w: thinkingworks.co.uk


Wimbledon Foodbank (Trussell Trust)


OPENING TIMES:


23 Dec – 27 Dec: Closed

28 Dec: Pollards Hill Open, 12pm-1pm

29 Dec: Closed

30 Dec: Pollards Hill Open, 12pm-1pm

31 Dec – 2 Jan: Closed

3 Jan onwards: Open as usual


DETAILS:


The Pollards Hill Baptist Church foodbank will remain open throughout the holiday period, with foodbank sessions on Wednesday 28 and Friday 30 December.


All other Wimbledon Foodbank locations (including Merton Growbaby) will be closed from 23 December and will resume usual service on 3 January.


t: 020 8544 0126

e: wimbledonfoodbank@gmail.com

w: wimbledon.foodbank.org.uk


Wimbledon Guild


OPENING TIMES:


23 Dec – 27 Dec: Closed

28 Dec – 30 Dec: Closed (not open to public)

31 Dec – 2 Jan: Closed

3 Jan onwards: Open as usual


DETAILS:


t: 020 8946 0735

e: info@wimbledonguild.co.uk

w: wimbledonguild.co.uk

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